Return Policy

Regrettably, we do not facilitate returns or exchanges due to the nature of our product manufacturing process, which is printed on demand.

Refunds

We extend refunds exclusively to customers who receive incorrect or damaged items. Should you encounter either circumstance, we kindly request that you promptly reach out to us at service@hermanshermits.com along with accompanying photos of the affected items. Our team is dedicated to promptly resolving such issues for your satisfaction.

Exchanges

We regret to inform you that exchanges are not part of our policy. To assist in determining the most suitable size, we encourage referencing our comprehensive sizing charts available for each item in the product description section of our store.

In the rare event that an item you've received is inaccurately labeled, we kindly request you contact us at service@hermanshermits.com within one week of receiving your order. Please include your order number along with clear photos of the mislabeled item. Rest assured, upon review, we will promptly arrange for a replacement to be sent or process a refund accordingly.

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